Cultural Awareness

We can tailor any of the topics below and work with you to create a training that is specific to your workplace needs. 

Topics explained

Understanding the meaning of ‘ethnicity’ and ‘race’.

Through an anthropological perspective we will touch on topics of what is really meant by the term ‘race’ and ‘ethnicity’ and how we can have respectful conversations and ask questions that are culturally safe and aware when we meet people from a diverse range of backgrounds. 

What does the term ‘Culturally and Linguistically Diverse’ mean? 

Here we unpack the various groups that fit under this umbrella term. We discuss the various experiences of people from refugee and asylum seeker backgrounds, international students, and migrants.  We discuss what their experiences of migration may have been and what are the challenges and barriers they face here in Australia.  

Learning about different cultural values and norms

Through a group conversation we delve deep into understanding different cultural values and norms. Understanding the differences between collectivist cultures vs individualistic cultures and how these vary in terms of seeking support and feeling connected to others. In this section we will learn about the importance of standing outside of our own usual perceptions to understand others and support people from CALD communities to feel safe. 

Understanding Language and the way it shapes the world around us 

Through language we see the world differently, this depends on what our language teaches us to see. This has implications when we communicate with people who speak a language other than English.  
Here we unpack the process that people undergo in order to communicate with each other in a respectful, meaningful and culturally sensitive way, we will apply strategies for effective and respectful communication. 

Understanding the filling cabinet of our unconscious biases 

We delve into understanding our own biases and discuss what it means when we talk about unconscious biases. This helps us to understand how we view the world around us and how we can shift our perceptions to be inclusive and act in a culturally safe way. 

Creating a culturally safe space 

Learn the strategies needed to address barriers and challenges that people may face when wanting to engage with your services. Here we discuss what are some of the key learnings from the session, how we can apply them to our work environment and what are some practical things we can do to make the environment culturally safe.

Sympathy vs Empathy what does this mean? 

To wrap up the workshop we will focus on understanding ‘sympathy vs empathy’, looking at how the power dynamics shift depending on how we deliver and apply our support to others. 

Compassion and connection 

Closing the session with an understanding of the notion of compassion and the value and importance of feeling connected to each other. 

Community Living Association – 2021

Our organisation thoroughly enjoyed Liliana’s multicultural awareness training. An all-together valuable and enjoyable experience. Our groups contain people from a great diversity of backgrounds and it is a fantastic way to break the ice and get people talking about issues that affect people who have migrated to Australia for various reasons. The session was interesting and interactive for all those involved. I highly recommend this workshop for groups who would like to learn more about the migrant experience and to start conversations around the issues associated with it.” Chris – SQW Project